You can ask us to delete your personal data from the Calmer app at any time. This page explains exactly how to do it, what gets deleted, and how long it takes.
Option 1 — Email us
Send an email to [email protected] with the subject line "Data Deletion Request", and include:
Option 2 — Delete your account in the app
Open the Calmer app and go to Profile → Settings → Delete account. Your account and the data tied to it, including your AI companion chat history, are deleted straight away. You can also contact customer support from within the app and ask us to do it.
Deleting your account does not cancel an App Store or Google Play subscription. Cancel that in your store account settings.
What we delete
What we may keep
We may retain a limited amount of information where the law requires it, or where it is needed for security, fraud prevention or financial record-keeping. We may also keep anonymous, aggregated analytics that cannot be used to identify you.
How long it takes
We process deletion requests promptly, and in any case within 30 days of receiving them.
Please note
Data deletion is permanent and cannot be undone. Once your data has been deleted we cannot restore your account, your history or your settings.
If you have questions about this process, contact us at [email protected]. You can also read our full privacy policy.